On Campus Housing

ONLINE BOOKING SYSTEM

Dear Students,

You could book a room at the RH through student portal at https://my.kimep.kz/

• Go to your student portal page https://my.kimep.kz/
• Enter your student ID in the field ID and repeat your student ID in the password right next to it. You can change password in “Personal info” section;
• Open “Campus Life” section;
• Open “Residence Hall Accommodation”;
• Open “Residence hall Reservation”
• Read carefully “Residence Rules and Policies for KIMEP Residence Hall” and click “Agree” button after reading;
• Read carefully “Contract” and click “Confirm” button after reading;
• Please complete next form and “Submit” your reservation.

IMPORTANT!

1. If a student is not able to move in to the Residence Hall within the indicated period due to reasonable excuse, then he/she has one more chance to rebook the room one week prior the arrival date. In that case you need to choose “rebook” option (not “cancel”). Please note that student has only one chance to rebook room in the Residence Hall.
2. If a student will not live in the Residence Hall, then s/he can cancel from the room one week prior the arrival date. In that case you need to choose “Cancel” option. However, please note that, if you cancel your booking, then you will be given the room in the Residence Hall only if there will be available places after all students from priority groups get the rooms.
3. You can not rebook and cancel from the Residence Hall, less than the week before the arrival date.
4. In order to ensure fair and transparent place distribution, students are expected to make room registration on a semester basis.

Residence Rules and Policies for KIMEP Residence Hall

It is students’ responsibility to read and to adhere to these policies:

As individuals, students have rights and responsibilities of which they should be aware. For a positive academic and social atmosphere to be facilitated in the Residence Hall, good citizenship needs to be demonstrated by all residents. Students need to manage their life responsibly and in a way which reflects respect for other individuals and property. All of the Residence Hall policies have been developed in an effort to facilitate community living, but as a resident, each person is ultimately responsible for his/her actions and the actions of any guests. Residents are expected to conduct themselves in a manner that demonstrates respect for the rights of others.

Because students are here to get an education, it is understood that they have the right to study in their room. Along with this right goes the right to have fun, to relax, to pursue friendships and to have privacy. These needs can be met in a group-living situation only through compromise and having shared expectations. It is the students’ responsibility to confront other residents who are violating their rights.

Contract might be terminated by the administration of Residence Hall or Student Affairs Disciplinary Committee at any time for violation of the terms and conditions of the contract. If the contract is terminated, the University may retain all payments made under the contract and may seek any other remedy in law or equity.

The following regulations and policies have been established to assist in protecting the rights of all students in the Resident Hall.

Fire Safety Rules and use of System of access
Every resident should independently learn and observe Fire Safety Rules. Misuse of any fire equipment, system of access and safety, starting fires; setting off false alarms; or failing to evacuate and/or hindering in the evacuation of others will result in disciplinary action and possible criminal action. The use of fire escapes during a “non-emergency” is prohibited.

Abandoned Property 

If a resident leaves property in the Residence Hall at the termination of their occupancy, the property shall be deemed abandoned. The University will dispose of the property if not claimed by the resident within thirty days.

Any personal items left in a public area can be removed by RH staff and placed in a locked space without prior notification. KIMEP University does not take any responsibility for lost, damaged or stolen items left in public areas.

Furniture and Furnishings
Residents are not permitted to remove or alter any furniture, fixtures or bedding in their room or public areas without prior permission from a RH staff member.

Taking furniture or equipment from a public area will result in disciplinary action. Prosecution for criminal theft will result if furniture or other University property is removed from the RH. Damage to public area furniture will be billed to the responsible party/parties and disciplinary action may be taken.

When moving out, the Student shall get check out clearance from the Residence Hall/Administration and return all property owned by the RH in a proper state according to the Inventory.

Cleanliness
It is the duty of both roommates to help keep their room clean. Roommates should keep their respective sides of the room in a fashion that suits their tastes without infringing upon the roommate’s rights. It is every student’s responsibility to help maintain cleanliness in public areas. Students are responsible for the cleanliness of the area outside their room. Vandalism and messes requiring extra clean-up will be charged to those responsible.

Additionally, every student residing at the Residence Hall shall be involved in maintaining appropriate sanitary order in the RH’s premises and on its grounds (volunteer clean-ups) when defined by the RH’s administration.

Damage Charges
In order to help keep RH costs as low as possible, anyone who steals, loses, destroys or damages KIMEP University property will be charged accordingly from the deposit and if damage cost exceeds the deposit amount will be required to pay additional charges, and will be subject to disciplinary action.

Students are responsible for the furniture and fixtures in their rooms and for University property within the hall. Any room damages determined to be above normal wear and tear will be billed to the resident(s) and may result in disciplinary action. Students who, because of their actions, are responsible for damage to the residence hall facility will be held financially responsible for any/all damages caused as a result.

Keys and Locks
When residents check into the Residence Hall, they are issued a key to their room. KIMEP University is committed to assisting residents in protecting their personal property. Residents should lock their door whenever they are sleeping or leave their room, even if just for a short time. Residents may check out the key to their room only. If they lend their key to another person, they do so at their own risk. The University accepts no responsibility for loss of personal property. If residents lose their key, they should report this loss to their RA and the administration immediately.

If residents damage their key, they will be required to pay a replacement charge and will be required to turn in the damaged key and final amount is charged from the student’s deposit fee.

Tampering with locks is illegal and not permitted.

If residents have difficulties with their lock, contact a staff member immediately. Tampering with locks is dangerous and subjects residents to serious disciplinary action and payment of damages.

TV and Study rooms
TV rooms  and study rooms are for the use and enjoyment of all residents and their guests. Please help keep these areas clean and in good physical condition. Lounge furnishings and areas may not be used as overnight accommodations. Personal items will be removed from public areas if left for extended periods of time. See also, Furniture and Furnishings.

Liability
The University does not assume responsibility for the loss or damage of individually-owned personal property, either in the student’s room or in residence hall public areas, dining halls, or storage areas.

Security Cameras
Security cameras have been placed in all floors of the Residence Hall to assist in security enforcement and to monitor the living environment for the students. Any violation recorded on the cameras will be considered for administrative action through the SADC and/or legal action through Police.

Tampering with security cameras will result in aggressive disciplinary action, which could result in eviction from the RH, suspension from KIMEP University and/or criminal action through University Police

Disruptive Behavior
Students are expected to exhibit appropriate behavior within the communities of the residence halls. Individuals who participate in or display inappropriate behavior while in a residence hall will be subject to disciplinary action. Inappropriate behavior may be defined as, but not limited to any activity that disrupts, endangers or interferes with the environment of the residence hall community.

Noise
KIMEP University is committed to providing an atmosphere conducive to academic success. Noise of any kind is the most common obstacle to providing this environment. Students will comply with each other’s requests for quiet whenever their behavior or the behavior of their guests is such that it creates a disturbance. Students must realize that they are obligated to extend this courtesy whenever requested to do so.

Musical Instruments, Stereos and Other Audio Equipment
Students may play quietly instruments in residents’ rooms except during quiet hours. If at any time such activity results in a complaint, residents must stop playing. Courtesy hours are always in effect.

Residents may have stereos and other audio equipment in their room or suite. Please be respectful and courteous when using such equipment so that it will not interfere with other residents’ study or sleep. Any audio equipment played outside must remain at a reasonable level.

Volume (including bass) should be at a level that cannot be heard outside the room with the door closed.  Headphones are advised for those wishing to enjoy music after quiet hours. You can play piano in hall from 6:00 till 10:00 p.m.

Quiet Hours
Quiet hours go into effect no later than from 10:00 p.m till 08:00 a.m. During this period, all activities which might prove disturbing to others must be suspended. Noise must not be audible outside the room with the door closed.

Smoking
Smoking is not allowed in Residence Hall area.

Alcohol
Possession and consumption of alcohol is not allowed in Residence Hall. Reports are kept about those students who have violated this rule, and they are subsequently called before the disciplinary committee.

Respect for the Rights of Others
It is essential that people cooperate with one another. The residents of the RH are responsible for maintaining a community that is respectful of each individual’s rights. Please be aware and courteous in one’s actions.

If resident’s actions and conduct are violating the rights of others, they are expected to be responsive and courteous to students and staff when approached.

Visitors Rules
For ensuring safety of students’ accommodation, non-resident guests are permitted under the following conditions:

• The entrance in Residence Hall is via electronic access card
• Guests of a resident are allowed from 11.00 a.m to 10.00 p.m for ensuring safety of students’ accommodation
• Guest must present STATE ID and details of a resident (name, ID number, address, room number) must be noted by security guards at the reception. The security guards will keep ID papers of the guest that will be returned to the guest when he/she/they leave.
• Guests should leave the Residence Hall by 10.00 p.m
• If the Visitor Rules are violated, the Student receives a warning. In case of a repeated offence a guest will not be allowed to enter the Residence Hall
• Any individuals other than KIMEP students are forbidden to enter the RH after 10.00 p.m.
• To ensure the safety of students, non-residents are not allowed to visit KIMEP Residence Hall during the pandemic.

The resident host is responsible for the conduct of all visitors/guests, and may face disciplinary action when visitors/guests do not adhere to residence hall rules and regulations. Any person without photo ID may be refused entry.

Room Entry
Students cannot physically nor visually block, restrict, or deny a RH staff member or other University official from entering their room. Violations of this policy will result in disciplinary action.

Along with the scheduled cleanliness checks, there are other instances when University staff members may enter residents’ rooms. The University is committed to respecting residents’ right to privacy; however, there are times when it is necessary to enter their rooms to perform maintenance, regulate suspected violations of University policies or when a suspected emergency exists.

The manner in which residents’ rooms will be entered:

1. Staff members should knock but need not receive verbal permission to enter, if in the mind of the staff member in charge the danger is sufficient magnitude.
2. If residents refuse entrance to a staff member and he/she is reasonably sure that either the residents or property is in danger or that residents are in violation of residence hall policy, the staff member may use a passkey to enter.

Some occasions in which residents’ rooms will be entered:

1. Emergency situations
2. During fire alarms, rooms will be entered to determine if all residents have left the building. If residents refuse to leave the hall, they will face severe disciplinary action.
3. Inventory checks occur according to the schedule. Written notice will be given ahead of time.
4. Conditions in the room are a constant annoying disturbance to other residents; for example; radio, alarm clock, stereo, etc., left on.
5. A weapon, explosives or combustibles have been reported to be in the room.
6. Checks up of the rooms on existence of possession of Alcohol, Drugs and other Unlawful Substances
7. At hall closing, inclusive of breaks, to ensure building security.

The list of prohibited activities for the Residence Hall residents and penalties for their violation:

	Behavioural Misconduct in the Dormitory  Includes:	Sanction
1	Physically assaulting a neighbor or other residents with a weapon (knife, bat, traumatic gun, etc)	1st  offense: Immediate dismissal from the dormitory and report  to SADC
2	Physically fighting with neighbor, staff member or other residents	1st offense: Immediate dismissal from the dormitory and report to SADC
3	Being identified as dealer and/or provider of drugs in Residence Hall	1st offense: Immediate dismissal from the dormitory and report to SADC
4	Possession and consumption of alcohol, Unlawful Substances (drugs) in Residence Hall	1st offense: Immediate dismissal from the dormitory and report to SADC
5	Theft of property	1st offense: Immediate dismissal from the dormitory and report to SADC
6	Sexual harassment/assault	1st offense: Immediate dismissal from the dormitory and report to SADC
7	Intimate relationship	1st offense: Immediate dismissal from the dormitory
8	Hazing	1st offense: Immediate dismissal from Residence Hall and report to SADC
	Less severe behavioral misconduct:	Sanction
1	Arriving at the dormitory under alcohol/drug intoxication	1st offense: Reprimand letter, a red warning, mandatory psychologist counselling and report to SADC 2nd offence: two red warnings, dismissal from Residence Hall and report to SADC
2	Smoking is banned (cigarettes, electronic cigarettes, water pipes etc.)	1st offense: Reprimand letter, a red warning, mandatory psychologist counselling and report to SADC 2nd offense: two red warnings, dismissal from Residence Hall and report to SADC
3	Verbally threatening /using abusive language /discrimination of any aspects towards another student or faculty/staff member with harmful intent including social networks	1st offense: Reprimand letter, two red warnings, mandatory psychologist counselling 2nd offense: Dismissal from Residence Hall and report to SADC
4	Groundless accusation	1st offense: Reprimand letter, a red warning, mandatory psychologist counselling 2nd Offense: two red warnings, Immediate dismissal from Residence Hall and report to SADC
5	Organization of commercial or gambling associated with winning and losing	1st offense: Reprimand letter, a red warning, mandatory psychologist counselling 2nd offense: two red warnings, dismissal from Residence Hall and report to SADC
6	Playing cards in the rooms	1st offense: Reprimand letter, a red warning, mandatory psychologist counselling 2nd offense: two red warnings, Immediate dismissal from Residence Hall and report to SADC
7	Giving the room’s key to the third person	1st offense: Reprimand letter, a red warning 2nd offense: two red warnings, dismissal from Residence Hall and report to SADC
8	Unauthorized resettlement to another room	1st offense: Reprimand letter, a red warning and report to SADC 2nd offense: two red warnings, dismissal from Residence Hall and report to SADC
9	Having animals	1st offense: Reprimand letter, a red warning 2nd offense: a red warning, mandatory 3rd offense: a red warning, dismissal from Residence Hall and report to SADC
10	The use of electrical appliances in rooms of Residence Hall: electric cookers, electric kettles, microwave ovens, heaters of an open type	1st offense: Reprimand letter, a red warning 2nd offense: a red warning 3rd offense: a red warning, dismissal from Residence Hall and report to SADC
11	Noise (shouts, loud music)	1st offense: Reprimand letter, a red warning, mandatory psychologist counselling 2nd offense: two red warnings, Immediate dismissal from Residence Hall and report to SADC
12	Damage to Residence Hall property	1st offense: Reprimand letter, a red warning and charge from damage deposit 2nd offense: a red warning, mandatory psychologist counselling and charge from damage deposit 3rd offense: a red warning, charge from damage deposit, dismissal from Residence Hall and report to SADC
13	Handling fire safety appliances	1st offense: Reprimand letter, a red warning 2nd offense: a red warning 3rd offense: a red warning, dismissal from Residence Hall and report to SADC
14	Keep garbage in the room or nearby premises outside of the garbage can Throwing garbage out the window	1st offense: Reprimand letter, a red warning, community service up to 4 hours on campus under the supervision of the RLHD administration 2nd offense: a red warning, community service up to 4 hours on campus under the supervision of the Office of Student Affairs, mandatory counselling 3rd offense: a red warning, Immediate dismissal from Residence Hall and report to SADC
15	Storage and drying of belongings in corridors, halls and on balcony railings	1st offense: Reprimand letter, a red warning 2nd offense: a red warning, 3rd offense: a red warning, dismissal from Residence Hall and report to SADC
16	Misconduct of following Kitchen Rules	1st offense: Reprimand letter, a red warning 2nd offense: a red warning, 3rd offense: a red warning, dismissal from Residence Hall and report to SADC

Note: For other actions, which are not specified in the list above, but entailing violations of the Rules of Residence Hall, will also be subject to Disciplinary Committee penalties. Parents are notified in written form in the event of eviction of a student for violating Residency Rules.

The Security Department has the right to check students residing in Residence Hall for alcohol drinks or narcotic drugs. Alcohol drinks and narcotic drugs shall be collected by the Security Department and the Residence Hall staff.

Placement Policy

Application
It is the responsibility of all applicants and current students who desire campus housing to apply for it by the deadline.

Eligibility Criteria
Applicants for the Residence Hall space are prioritized as the following:

• Orphans, special need and under-aged students;
• Incoming Kazakhstan regional students and international students;
• Exchange students (both graduate and undergraduate);
• Scholarship holders with accommodation coverage;
• Undergraduate and Graduate international students;
• Residential assistants;
• Other returning students;

Residence Hall accommodation is provided for one semester with possible prolongation if resident meets the eligibility criteria (scholarship, GPA, full time status, etc.).

For freshmen students, academic criteria are applied as soon as the overall GPA is accumulated. All returning students, except for orphans and students with special needs, should have full-time status -12 credits for bachelor and 9 credits for master students, and accumulated GPA of 2.67. For students with special needs and orphans GPA should be 2.00 or above.

Students on Disciplinary or Academic probation shall not be granted a place in the RH. 

Students may stay in the Residence Hall during Summer I and II semesters only in case if they apply for prolongation meet eligibility criteria and register for the courses.

All eligible returning students are required to reapply for the next semester prolongation of the residency by the end of each semester through the Residence Hall online booking system. Please note, placement is not guaranteed after the freshmen year.

Booking policy and Roommate request

Residence Hall strives to provide accommodation support, services and facilities for students.

In order to book a room student must agree to follow RH rules, regulations, and policies.

Online booking system is available on Student Portal. Roommates must both be admitted to the KIMEP U at the time of assignment, be enrolled, and be the same gender.

Students could book a room at the RH through student portal at https://my.kimep.kz//. The detailed booking procedure is described at https://kimep.kz/current-students/student-affairs/housing/.

Roommate requests should be submitted to the Residence Hall Administration two weeks after move in. All roommate requests must be mutual – each student must have requested the other. We strive to assign preferred roommates together, and it is usually possible to honor roommate preferences. However, if number of places is limited, the request might be rejected. Final roommate assignment is left at the discretion of the Residence Hall administration.

IMPORTANT!

1. If a student is not able to move in to the Residence Hall within the indicated period due to reasonable excuse, then he/she has one more chance to rebook the room one week prior the arrival date. In that case you need to choose “rebook” option (not “cancel”). Please note that student has only one chance to rebook room in the Residence Hall.
2. If a student will not live in the Residence Hall, then s/he can cancel from the room one week prior the arrival date. In that case you need to choose “Cancel” option. However, please note that, if you cancel your booking, then you will be given the room in the Residence Hall only if there will be available places after all students from priority groups get the rooms.
3. You cannot rebook and cancel from the Residence Hall, less than the week before the arrival date.
4. In order to ensure fair and transparent place distribution, students are expected to make room registration on a semester basis.

Waiting list placement policy

If number of students, willing to apply for on campus residence, exceeds the Residence Hall capacity, the students should register in the waiting list, which is located on the Student and Applicant Portals. If some of the residents, who made their booking successfully, decide to live off campus, the remaining places are distributed by the KIMEP U Selection Committee.  The Selection Committee consists of one representative of Financial Aid, International Office, Student Affairs and Residence Hall representatives (including RH staff member and RA).

The Committee decision is based on the eligibility criteria. High academic achievements, community service, involvement into the student life, reference letters, etc. serve as competitive advantage.

Please note, the Residence Hall space is limited and the priority is given to those eligible candidates who make advanced payment.

Assignment of space
Assignment to the university residence hall is made without regard to race, ethnicity, gender, or religion. When possible, the assignments would take into account preferences of the applicants. Assignment procedure as well as other housing policies and procedures are subject to change and it’s applicant responsibility to learn new rules and regulations.

There is no coed dwelling in the Residence Hall – all rooms are single sex.

Payment Policy

The semester fee is fixed and does not depend on move in date.

• Fall semester (from August 19, 2023 – December 31, 2023) – KZT 327 472
• Spring Semester (from January 1, 2024 – May 19, 2024) – KZT 342 370
• Summer I (May 20, 2024 – July 07, 2024) – KZT 119 710
• Summer II (July 08, 2024- July 26, 2024) – KZT 45 490

All residents have to move out from the Residence Hall on July 26, 2024. The exceptions are made on the case-by-case basis.

Fee payment options
At the beginning of the academic year, before moving in, students have three options for paying residence fee:

1. Pay fee at once for one academic year.
2. Pay the semester fee at the beginning of the semester.
3. Pay the semester fee in three equal installments. First payment should be done prior moving in, two others in accordance with the tuition payment schedule. Second and third payment due dates coincide with the tuition payment deadlines.

	Fall semester	Spring Semester
1/3 of the semester residence fee is to be paid prior to arrival	prior to arrival KZT 109 158	prior to arrival KZT 114 124
Second Payment Deadline – (second 1/3 of total residence fee is due) (only for those who choose to pay by 3 installments per semester)	by September 22, 2023 as the latest KZT 109 158	by February 09, 2024 as the latest KZT 114 124
Third Payment Deadline – (final 1/3 of total residence fee is due)	by October 20, 2023 as the latest KZT 109 156	by March 09, 2024 as the latest KZT 114 122

Payment by installments is applied for regular semesters only. Summer semesters require 100% prepayment.

Late payment

KIMEP University reserves the right to take actions if payment is not made by due date.

1. Residents failing to pay accommodation debt within a reasonable time (after 7 days of formal notification by RH Administration) will be evicted from the Residence Hall
2. Registration for classes will be blocked until the balance owed is paid in full.

Deposit Refunds
Refunds of the damage deposit are given after student is officially checked out from the Residence Hall. It will take about 15 working days after the end of the semester.

Residence fee refund

• 100% refund of overpaid amount

Schedule September 11, 2023 – September 17, 2023

January 29, 2024 – February 04, 2024

• 50% refund of overpaid amount

Schedule September 18, 2023 – September 24, 2023

February 05, 2024 – February 11, 2024

• 0% refund after September 24, 2023
• 0% refund after February 11, 2024

Any resident who is dismissed from the Residence Hall because of behavioral misconduct is not eligible for refund. Summer I and Summer II payments are not refundable.

Move in Policy

Monday to Friday 8 AM to 5 PM

If the arrival is scheduled for night time, holidays or weekend, student should temporarily stay in the hostels/hotels.
KIMEP Residence Life and Housing department may assist students in finding a temporary accommodation.

Move in check list:

• Pay semester residence fee (see fee payment options)
• Pay deposit fee
• Go through check up in the KIMEP U Medical Center (basement floor of RH).
• Visit Residence Hall administration to complete paper work
• Receive key, bed linen
• Go with Resident assistant to assign room, check the facilities, furniture, equipment and sign “Assets handover” form

Late move-in

• If a student is not able to move in to the Residence Hall within the indicated period due to a reasonable excuse, then he/she is expected to inform the administration of the RH through the Student Portal of the KIMEP University by submitting the “Request for late move-in”
• If a student does not arrive during the indicated period without informing the administration the place is not guaranteed.
• The semester fee is fixed and does not depend on move in date

Move in off working hours

Students arriving to reside in the Residence Hall should coordinate own arrival based on the working days hours of Residence Life and Housing Department. Working hours are: Monday to Friday 8-00 AM to 5-00 PM, Saturday and Sunday are days-off. 

If the arrival is scheduled for night time, holidays or weekend, then they should temporarily stay in the hotels/hostels. Residence Life team will help you to find proper accommodation.

Recommended Hostels nearby

My Hostel Almaty
Address: 132, Dostyk Ave,
Phone: 8 (776) 678 8344

DimAL Hostel Almaty
Address: Samal-1, Zhodasbekova 9/2
Phone: 8 (701) 911 3222

Move out procedure

Move out schedule:

Monday to Friday from 8.00 till 17.00.

Before move out, all residents must:

• Inform the RH Administration in writing, 2 weeks prior the move out date. Administration needs this time period in order to schedule the Damage Evaluation Committee and to check if any damage was done to room. The RH Administration checks the sanitary conditions of the rooms and furniture. After checking, RH Administration determines whether the damage was done. In case of damage payment for damaged items will be taken from the deposit.
• Sign and submit “Move out Asset Handover” form with all indicated signatures to the RH Administration. Please note, that the form will be signed by the listed authorities only when you submit your room and section key as well as bed linen.
• In case of absence of damage, refund of a deposit is made during three days before the check-out in cashier office of KIMEP University (for exchange students only)

Residence Hall Deposit System Procedure

Deposit
A deposit of 48 890 KZT is required prior to move-in.

Upon occupancy of a room by the applicant, the deposit will be held until the student moves out of campus housing permanently.

Any damages that are assessed will be withheld from this deposit, as will any other charges owed to KIMEP University, and the balance will be refunded to the depositor. Students must also follow and complete the move-out procedures in order to receive a refund. After vacating the residence hall, students will have until the end of the following term to request the refund of their deposit, or it will be forfeited.

Students are responsible for taking care of all residence area property and for paying any damage. Broken equipment or needed repairs are to be reported to the RH administration. RH administration together with Student Affairs office will inspect the residential area, including rooms, on regular basis. If damage is found and residents deny taking the responsibility, the cost of repairs will be deducted from every resident of the room or floor.

Individual Room Damage
Damages to student rooms are the responsibility of the occupants. In order to prevent misinterpretation, it is strongly recommended that students inspect their rooms thoroughly with their Resident Assistant upon moving-in, noting any issues (repairs) that need to be made.

Common Area Damage
Damages occurring in the public places as TV room- rest room, study room of Residence Hall are charged to the individual or group responsible when that can be determined. When this is not possible, all residents of the Residence Hall or separate floor will become collectively responsible for the costs involved. Common damage bills are assessed to student accounts at the end of each semester.  If students would like to anonymously report common damages can send email at atokina@kimep.kz

Note: Common area damage charges are assessed each month and added to students’ accounts.  Individual damage charges are assessed at the end of each semester and when student checks out of a room. Common area damage charges cannot be appealed. Individual damage charges can be appealed and must be done so within 3 days of the charges being placed on a student’s account. Appeals need to be emailed to the RLHD Director (or commandant).

Lost Keys and Lock changes
Each resident receives one set of keys and is financially responsible for maintaining them. Students are strongly encouraged not to loan out your keys, leave them out unattended as this creates a potential security problem or use them in a way that bends or breaks them. Moreover, all residence room keys are the sole property of KIMEP U Residence Hall and may not be duplicated. Keys, locks are essential components for the safety and security of students and their belongings. Safety and security is the responsibility of students. Therefore, residents are expected to keep their keys with them at all time.

Missing or damaged keys create a security risk to you and your community and must be reported to RH Administration immediately, and your door must be rekeyed under any of the circumstances listed below. The cost for the key is KZT 3 500-8 000 depending upon the number of doors and keys affected, and the final amount is charged from the student’s damage deposit. Students will be charged for:

• Damaged keys
• Failure to return a lockout key within 24 hours
• Failure to turn in keys when you check out
• Missing, lost, or stolen keys

Laundry facilities
Laundry facilities are located in each floor of Residence Hall and laundry service is free of charge, but if laundry machines are broken and no one takes responsibility for damage, the repair costs will be shared by all residents and charges from their damage deposits.

Residential Assistant

Residential Assistants provide help in:
• Move-in, move-out processes;
• Change room request;
• Emergency situations (e.g., fire, health, safety);
• Responding to questions or complaints;
• Giving suggestions for improving the residential life of KIMEP Residence Hall;
• Planning an activity or program;
• Dealing with conflict situations.
Selection Process
The RA Selection Process is a multi-step process. The descriptions below are meant to help residents understand each phase and their role in the process.

1. Application
The first stage of the selection process is filling out the RA application form and collect all needed documents listed bellow:
Required:
a) Application form and CV
b) Motivation Letter
c) Transcript
d) Reference letter from faculty or administration staff

Optional:
e) Reference letter from KSA organization
f) Copies of certificates of achievements

2. Interviews
After the RA Selection Committee reviews the candidates applications and checks if they meet the criteria a group of candidates are passed on to the interview phase of the selection process. During the interview they meet the members of the selection committee to discuss their interest in the position.
All candidates are expected to demonstrate maturity, responsibility, patience, aptitude for conflict resolution, creative thinking, enthusiasm and commitment.

3. Selection
The committee makes a decision and letters are sent to all applicants indicating if they are being offered a position during 5 working days after the interview.
Duties and Responsibilities

General
1. Attend and participate in weekly staff meetings – every Wednesday from 4:00-6:00 p.m.
2. Assist in the supervision of the residence hall, responding to all requests and emergencies during duty hours. Remain on-call for the remainder of the weekend.
3. Attend and participate in staff training sessions held prior to the beginning of each semester and throughout the year.
4. Contact the appropriate Residence Life administrator on behalf of the residents regarding issues of concern to the residents.
5. Be available to residents on a daily basis.
6. Attend all scheduled in-services offered during non-meeting times.
7. Attend scheduled one-on-one meetings with the Director of the Residence Hall, Director of Residence Life and Housing Department and Associate Vice President of Student Affairs.
8. Perform other tasks as required.

Administrative
1. Actively inform residents of pertinent academic and College information.
2. Assist, as requested, in the handling of all emergency situations (e.g., fire, health, safety).
3. Assist in the opening and closing of the residence halls, requiring time prior to the beginning of semester courses and time following the completion of these courses.
4. Receive and promptly process requests for maintenance repairs and custodial needs received from residents.

Residential Assistants

• Assiya Kurmanbekova
• Daniil Litvin
• Anaita Amirbek
• Viktoriia Tsoi
• Miras Aibekov
• Ilyas Ilyan
• Begimai Ismailova
• Kuanish Tulegenov

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Faculty Housing Policy

Values

Integrity

Residence Life and Housing Department staff values consistency of actions, the values, methods, measures, principles, expectations and outcomes of individual and/or group identity’s actions, with the greatest respect.

Inclusiveness
The Residence Life and Housing Department staff values the different voices, opinions, experiences, and identities of KIMEP and other communities. We respect and honor each member of the communities in which we work and live, including aspects of individual and group identity and experience. Our commitment is woven into each of our interactions, programs, and decisions.

Excellence
We go beyond the call of our duties, trying to do more than others expect, looking after the smallest detail and going that extra mile while being proactive. Excellence means friendly customer service.  It means making a special effort to do more.

Vision
The Residence Life and Housing Department aspires to be a highly professional unit of the KIMEP community, providing the highest quality housing services to assist KIMEP faculty members, staff and students in finding proper accommodation on and off campus.

Mission Statement
We aim to take care of the KIMEP community (foreign faculty members, staff and students) in its housing needs and in finding an adequate and affordable housing unit to be a cornerstone of their life. Housing is a critical component of the quality of life of foreign staff, faculty and students, as well as of local ones.  Good housing provides shelter and safety and makes life comfortable. But the challenge is not just one of affordability; it is also one of a fluctuating real estate market.

Introduction and purpose of the policy manual
This policy manual was created to establish strict and clear regulations and rules for governing the Institute’s housing in a proper and fair way for on campus and off campus respectively. KIMEP Housing has 2 main functions: Faculty Housing and Student Housing. Both cover on-campus and off-campus accommodation. Meanwhile, KIMEP welcomes international students, departmental guests and other visitors, and is always ready to provide them with cozy accommodation.

Pricing
Prices for the Guest House and Faculty House are in local currency. Each cost includes a 12% VAT. The rental fee for off-campus apartments should be paid in tenge according to the law of the Republic of Kazakhstan.

Faculty Housing

Faculty Housing offers on-campus, off-campus and short-term housing options.

KIMEP Guest House Accommodation

The KIMEP Guest House is an apartment in a residential apartment building located on campus with 4 queen – size bed guest rooms, TV lounge, balcony, kitchen, 1 WC room and 2 washrooms (bathroom and shower room). Rented or accommodated by the bedroom, the KIMEP guests will share the common areas of the house. The Guest House was created to reduce hotel expenses for new faculty and have a short term on-campus place for university guests.

Guest House placement policy:

1. New full-time or visiting faculty, foreign staff members, guests, visiting international students, who conduct research are eligible for short stay with rental fee of KZT 10 000 per day. New FFS coming with family and children will pay rental fee of KZT 10 000 per day, per room.
2. Permission of the Provost and General Deputy to the President is required to be exempted from the placement policy requirements.

Hotel Accommodation

When it is not possible for a new full-time foreign faculty/staff/guest member to be placed in the guest house while they search for accommodation, the department will help to book the room in one of the partner hotels that provide a fair discount.

On-Campus Faculty House Accommodation and Waiting list policy

1. This policy regulates rent rules for 17 apartments in the Faculty House located on campus.
2. Occupancy is granted according to the priority list regulations indicated below:

• Foreign and local faculty and staff with special needs, with an unlimited period of staying but within the contractual period.
• Foreign faculty and staff with children
• All other foreign faculty and staff
• Local faculty and staff with children
• Local faculty and staff

3. In each priority case the lease contract is built from the date of occupancy until end of the academic year, and as the contract term comes to the end, an additional agreement will be composed for term prolongation.
4. At the beginning of each academic year, rent prices for these apartments are determined by the housing department based on an independent assessment of a real estate agency with the approval of top administration.

If number of faculty and staff willing to apply for on campus residence, exceeds the Faculty House capacity, then they should register in the waiting list, which is located on the Intranet: General Info: Residence Life and Housing or KIMEP site https://kimep.kz/current-students/student-affairs/housing/. The available apartments are distributed by the KIMEP U Selection Committee.  The Selection Committee consists of one representative of HR Office, the Vice President of Academic Affairs and Provost and General Deputy to the President Offices.

Tenant Maintenance Responsibilities

Cleaning of Housing Units

Each tenant is responsible for keeping the housing unit clean. Tenant may request Residential Life and Housing Department to find a cleaning lady, but he/she will be responsible for rendered services.

Damages

Tenants are expected to report any damage to the Residence Life and Housing Department and promptly report any problems encountered so that they can be corrected. The tenant is responsible for repair costs of any damage caused by tenant neglect. A quarterly walk-through, will be conducted for each apartment so that maintenance requirements can be assessed. The walk-through will be performed by a member of the Residence Life and Housing Department and the Commandant. Forty-eight hours notice to tenants will be provided for scheduling each walk-through.

Inventory Physical Checking

Upon the move-in and move-out of a tenant or in case of an unforeseen situation by order of accounting office, an inventory check will be conducted. Tenants will be notified 5 business days in advance of the inventory check and the inventory check will be conducted two members of the housing and/or accounting staff and the resident of the apartment must be present

Change of Bed Linen

The Faculty House is not formally a part of the Guest House; thus the washing of the bed linen is the responsibility of the resident.

Off-Campus Faculty Accommodation

Off-Campus Housing in the neighborhood around KIMEP campus is extensive and varied. The primary purpose of KIMEP’s Off-Campus Housing Program is to assist foreign faculty and staff in navigating the local rental market and searching for adequate housing available in the area, including landlords, real estate agents and agencies registered with the Residence Life and Housing Department.

“Off-campus housing” simply refers to any housing not owned and operated by the Institute. Off-campus housing includes apartments and hotels.

The Staff of the Residence Life and Housing Department serves as an intermediary between FFS and the landlord in any kind of questions. If they are unable to help directly, they can provide guidance.

 

General Information about On-Campus/Off-Campus Housing

Brief information about KIMEP Housing Units

Housing Unit	# of rooms	Squaring	# of apartments	Type of renovation	Furniture	Home      appliances	Rental Fee in tenge (Per month)
KIMEP Faculty House	1 bedroom	43 – 50 m2	13	Full apartment renovation	advanced	-TV, -Fridge, washing machine, Microwave	160,000 tenge (Subject to annual review)
KIMEP Guest House	4  bedrooms	Total area of 112,5 m2 Rooms: 9,8 – 15 m2	1	Full apartment renovation	advanced	TV, -Fridge, washing machine, Microwave	According to the KIMEP Guest House Accommodation Policy (see above)
KIMEP Faculty House	2 bedrooms	50-90.6 m2	4	Full apartment renovation	advanced		220,000 tenge (Subject to annual review)
“Samal-2” Micro district	1 bedroom	76,1 m2	1	Full apartment renovation	advanced	TV, -Fridge, washing machine, Microwave	220,000 tenge (Subject to annual review)

The tenants/the owners of the privatized apartments must observe the order and do not break-down the rest and silence of other tenants and residents.

Furnishings

Initially, each apartment is equipped and furnished with essential items to make the apartment cozy and tenants’ living comfortable. Non-essential items have to be acquired by the tenant and will be his/her property.

Utilities

Utilities are included in the rental fee (condo expenses, water, gas, electricity, heating, internet). Cable TV is not included in the rental fee. The tenant should pay the cable TV services separately according to a contract between tenant and cable TV service provider.

Laundry Services

A tenant may submit only large objects like: curtains, carpets, blanket, and bedcover to KIMEP’s laundry for cleaning. This service is free for tenants in the KIMEP Faculty House.

Smoking 

Since August 2009, KIMEP is a Smoke-Free zone. In case the tenant breaks the rules, an administrative sanction will be applied to the tenant according to the legislation of the RK and or KIMEP Policy.

Garbage 

Tenants of KIMEP Faculty House and Guest House are responsible for carrying their household garbage to the appropriate campus trash bins provided on campus(see the campus map on https://www.kimep.kz/about/campus-map). Tenants should not leave recyclable items behind in the housing unit when they vacate. Garbage should not be stored on the housing porches at any time. In case the tenant breaks the rules, an administrative sanction will be applied to the tenant according to the legislation of the Republic of Kazakhstan and or KIMEP policy

Fixit Services

In case of any issues related to the plumbing, electricity, carpentering and others, it is necessary to fill in an online request form located on KIMEP’s Intranet  ( http://intranet → General Info → Residence Life and Housing Department → Faculty House Request for repair) or on the KIMEP site via the link: https://www.kimep.kz/current-students/en/student-affairs/housing/   (Menu on the left  →   Faculty House Request form ) or contact Residential Life and Housing Department (ext.1022,1229) or by e-mail housing-assist@kimep.kz. The request will be satisfied within 24 hours, depending on the character of the problem.

Keys

KIMEP Guest House: Each bedroom key opens the assigned bedroom door and there is a different key for the front entrance to the house. It is recommended that you lock your bedroom door and the exterior door to the house at all times (including upon departure). Return keys either to Residence Life and Housing Department or security post in the New Library upon your departure. To protect the security of our guests, if keys are not returned immediately upon departure, there will be lock change charge billed to the faculty/staff/guest.

KIMEP Faculty House: The tenant will be given an original of the key from his/her apartment.  A duplicate will be stored at the security post in Library. In case of emergency, the key maybe taken by the Residence life and Housing Department staff only with the permission of the tenant. If a tenant loses his/her key, he/she should immediately inform the Housing Director. In this case, the apartment door will be open by the duplicate key and the lock will be replaced  The tenant will compensate the services. Upon moving out, keys should be returned either to the Housing Department or to the security post at Library.

Pets in Housing

Pets are not allowed in Faculty/Guest House apartment.

Parking

There is a parking policy, which can be found on the KIMEP Intranet:

http://intranet/→Support Services Division→New parking lot policy/.

Tenants should park in the Institute parking lot, but not near the apartment house

Safety

The tenant is obliged to switch off all electric utilities and gas supply except refrigerators, whenever leaving the apartment. The tenant should not clog the pipes in the apartment, since this may cause flooding. In case of such an event, all of the fees for the repair are to be burdened by the tenant. The resident should not leave his/her door unlocked.

Security

It is not recommended to invite a third party within the housing.

After 23:00 till 6.00 the privacy of the neighbors should not be broken in order to avoid any inconsistencies and complaints. (

If the tenant is about to depart from the Guest House or Faculty House for the period exceeding one day time, it is necessary to inform the Residence Life and Housing Director in the written or by e-mail housing-assist@kimep.kz

If an immediate departure takes place from 6 pm up to 9 am it is supposed that the keys are to be left on the reception to the library security.

Administrative Sanctions: KIMEP reserves the right to apply sanction for failure to follow housing policies. The sanctions could be in the form of fines and or termination of the housing contract.

The relations between employees of Residence Life and Housing Department and residents

The relations between employees of Residence Life and Housing Department and residents have to be on the principles of mutual respect. The housing staff are professional staff and should be treated in the same manner as the housing resident would desire to be treated

The relations between residents and students  

As stated in the faculty handbook, relationships between faculty and students should be at the professional level. For that reason, students are not allowed to cohabitate with a faculty member unless there is a family relationship that exits between the two. This does not mean a faculty member can’t have students visit the apartment for appropriate discussions, or care for the apartment when the faculty member is gone from campus for a period of time

EMERGENCY CALLS: Can be dialed from mobile phone

101 – Fire service
102 – Police
103 – Ambulance service (or dial KIMEP Head Doctor at 2374805)
104 – Gas service
112 – Rescue service
Taxi service ECO Taxi – +7 777 6727777, + 7 727 3900500

Real Estate Agencies

Dear KIMEP students, faculty and Administrative staff!

Please be informed that below there are direct contacts of  Real Estate agencies that are ready and welcoming   everybody to assist in searching needed accommodations. The companies offer a full range of professional real estate services and are open to communicate and present high professional results.

KIMEP staff members, Faculty members and KIMEP students will receive services at discounted rates

Real Estate Group KVADRAT
Altynsarin str. 10A, “Tigrohaud”
tel: +7 (727) 252 28 88;
mobile:+7 747 500 41 65
e-mail: info@kvadrat-almaty.kz
www.kvadrat-almaty.kz

Almaty Real Estate Agency
115/60 Abylai-khan Av., office 13
tel./fax: +7 (727) 258-45-05/04/03
tel./fax: +7 (727) 250-16-45
mobile: +7 701 720 34 09
e-mail: office@are.kz, arerealty@gmail.com
www.are.kz

Hostels, Hotels and Residences near KIMEP

Home Hostel NUCHA Almaty
Luganskiy Steet 14, 050010 Almaty, Kazakhstan
+7 (727) 399–79–50
Hostel: 4 rooms

Room type	Per month	Per  day
Bed in 8-Bed Male Room	30 000 KZT	2000-2500 KZT
Bed in 5-Bed Female Room	30 000 KZT	2000-2500 KZT

Dim AL Hostel Almaty
Samal 1, Zholdasbekov street 9/2, 4floor
+ 7701 911-32-22
+7(727)225-15-55

Room type	Per month	Per  day
Bed in 12-Bed Male Room	50000 KZT	2500 KZT
Bed in 12-Bed Female Room	50000 KZT	2500 KZT
6-bed mix room	45000 KZT	3500 KZT
Standart single room		6000 KZT
Lux room single		7000 KZT
Lux room double		9000 KZT

Name of the Hotel	Hotel star rating	Address	Distance from KIMEP	Contacts	Rack rate for single room	Special discount for KIMEP
Iris	3*	Furmanov  Street, 176	11 minutes walking	7 7273990033 http://www.irishotel.kz/	20 000 tenge	No
Grand Eurasia	4*	Zholdasbekov Street, 9 А	15 minutes walking	7 727 380 8080 http://www.grandeurasiahotel.kz/	20 000 tenge	No
Kazakhstan	4*	Dostyk avenue, 52/2	5 minutes walking	7 727 2910101 http://www.kazakhstanhotel.kz/	24 000  tenge	Yes
Shera Park Inn	4*	Kazhymukan  Street, 49	30 min. by bus,5-7 min.by car	7 727 3337500 http://sheraparkinn.com/	33900  tenge	Yes
Royal Tulip Almaty	5*	Ospanov Street 401	33 min. by bus, 14 min. by car	7 727 300 0100 http://www.royaltulipalmaty.com/	63 840 tenge	Yes
Alma	3*	Koshkunov  Street, 4а	9 min. walking, 4 min. by car	727 293 8023 http://www.hotelalma.kz/	18 000 tenge	No
Almaty	3*	Kabanbay Batyr Street, 85	1 metro station, 20 min. walking	727 272 0070 http://hotelalmaty.kz/	22 000 tenge	Yes
Mercure	4*	Abylai Khan Avenue,53	2 metro station, 10 min. by car	727 344 2850 https://www.accorhotels.com/ru/hotel-B0P4-mercure-алматы-сити-центр/	35 000 tenge	Yes

Find Apartment

Residence Life and Housing Department offers its help for faculty members working at KIMEP University. It provides with the assistance in finding applicable apartments for professors and faculty members. Moreover, it provides support in moving in to newly rented apartments.

1 rooms apartment means; 1 bedroom, 1 bathroom, kitchen
2 rooms apartment means; 1 living room, 1 bedroom, 1 bathroom, and kitchen
3 rooms apartment means; 1 living room, 2 bedrooms, 1 bathroom, and kitchen

In order to apply for an apartment you can follow the link below. In the application you can request number of rooms, location and price that you can afford. Your application will be accepted by Residence Life and Housing department and you will be considered as a potential resident for free off-campus apartments. Please note, if you want more detailed information you are welcome to visit Housing manager and apply individually

Application form for find apartment

Contact us:
Housing Assistant
Phone: +7 (727) 237-47-73 (ext. 1229)

Find A Roommate

Find a Roommate” is a new project created by Housing Department where you can find roommate after submitting the online application. This project is aimed to help students to find a person to share an apartment or a roommate to share the costs.

Application form for find a roommate